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Returns Policy

SHOP WITH PEACE OF MIND!

IF YOU CHANGE YOUR MIND OR IF YOU HAVE FAULTY OR INCORRECT GOODS, RETURN YOUR PURCHASE TO US IN ITS ORIGINAL PACKAGING (TOGETHER WITH A COPY OF THE INVOICE) WITHIN 10 DAYS OF PURCHASE. WE ARE HAPPY TO REFUND OR EXCHANGE PROVIDING CERTAIN PROVISIONS ARE MET.

For more detailed information please read Ozeink's Detailed Returns Policy. If you need to return or exchange a purchase immediately, please click here for our Return Authorisation Form or Exchange Authorisation Form.

Original Equipment Manufacturer (OEM) Cartridges
Brand Name cartridges (Epson, Hewlett Packard and Canon etc) are covered by their respective manufacturer's warranties.  If you have a defective OEM item, please contact the manufacturer to verify their warranty. We do not accept returns of open OEM cartridges.

Back Orders
Back order items are products that are not currently in stock. These items are on order from the manufacturers. If you order an item that is out of stock and we are unable to provide the product immediately, we will notify you by email and let you know when the products will be arriving at our warehouse and when they will be available for dispatch. If the alternative delivery date is not acceptable, then you may cancel the order.

Invoice Query
If you have a query with an invoice please contact customer services at:
purchasing@ozeinks.com.au.

 
Save Our Planet!
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Every time you choose an Ozeinks product you are helping to save our planet.  Why?  Because we make a contribution towards Rainforest Rescue's Plant a Rainforest Project with every cartridge we supply. 

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Canon IP 4600 Magenta ink cartridge Canon IP 4600 Magenta ink cartridge

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